Return & Refund

Return & Refund Policy

At Nestfull Living Shop, we want you to be completely satisfied with every purchase. If you are not satisfied with a product, here is our return and refund policy:

1. Return & Exchange Conditions

• Request Period: You can request a return or exchange within 30 days of receiving the product.
• Product Condition: Returned items must be unused, in their original packaging, and include all tags and accessories.
• Special Products: Certain items (such as personal care products, food, etc.) may not be eligible for return. Please check the product description before purchasing.

2. Return & Exchange Process

• Contact Customer Service: Please reach out to our customer service team via email or phone to inform us of your return or exchange request.
• Fill Out Return Form: We will send you a return form to fill out and return with the product.
• Return the Product: Please send the product back to the designated address. Ensure you use a trackable shipping method to confirm your return.

3. Refund Processing

• Refund Time: Once we receive and inspect the returned item, you will receive a refund confirmation. Refunds are typically processed within 5-7 business days to your original payment method.
• Shipping Costs: If the return is due to our error (e.g., wrong item sent or defective product), we will cover the shipping costs; otherwise, the shipping costs will be the customer’s responsibility.

4. Exchange Processing

• If you would like to exchange a product, please inform us during the return request. We will assist you with the exchange process. You will need to return the original item and then place a new order for the replacement item.

5. Contact Us

If you have any questions regarding returns or refunds, please feel free to contact our customer service team. We are here to assist you!

Thank you for choosing Nestfull Living Shop. We look forward to continuing to provide you with quality products and services!