FAQS

Frequently Asked Questions (FAQs)

1. What is Nestfull Living Shop?

Nestfull Living Shop is an online store focused on providing high-quality household and cleaning products, aimed at enhancing your home living experience.

2. What types of products do you offer?

We offer a variety of household items, including kitchen utensils, home decor, personal care products, and a range of cleaning supplies such as detergents, cleaning sprays, and eco-friendly cleaning products.

3. What is the quality of your products?

All of our products undergo rigorous selection to ensure quality and safety. We partner with reputable suppliers to provide the best products available.

4. Are your products environmentally friendly?

Yes, many of our cleaning and household products are made from eco-friendly materials and are free from harmful chemicals, committed to creating a healthier living environment for you and the planet.

5. How do I place an order?

You can browse our products on our website, select the items you need, add them to your cart, and then follow the prompts to complete the checkout process.

6. What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, and common e-payment platforms. You can view the specific payment options during the checkout process.

7. How long does order delivery take?

Typically, orders are processed within 1-3 business days, and delivery times depend on your location, generally ranging from 3-7 business days.

8. What is your return and exchange policy?

If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the item. Please ensure the product is unused and in its original packaging. For specific procedures, please refer to our website’s return and exchange policy.

9. Do you offer international shipping?

Currently, we mainly provide domestic shipping, but we are planning to expand our international shipping services, so please stay tuned for updates.

10. How can I contact your customer service?

You can send a message through the “Contact Us” page on our website or reach out to our customer service team via email. We will respond to you as soon as possible.

If you have any other questions or need further information, please feel free to contact us. We are happy to assist you!